about us
Incotec Group, stands as a leader in the HVAC&R (Heating, Ventilation, Air Conditioning, and Refrigeration) industry. With its headquarters strategically located in Dubai, UAE, and Ho Chi Minh City, Vietnam, Incotec has carved out a significant presence across the Middle East and Southeast Asia. Guided by a relentless drive for innovation, quality, and customer satisfaction, Incotec is now setting its sights on expanding into the North American market.
Leveraging 17 years of industry expertise to offer advanced, reliable HVAC&R solutions. Incotec Group is more than a manufacturer; we are a partner committed to delivering high-quality products and comprehensive solutions tailored to the specific needs of our clients. Our foundation is built on cutting-edge research and development, which allows us to stay ahead of industry trends and continually push the boundaries of what’s possible in the HVAC&R sector.,
Our Vision
Our Mission
Our vision at Incotec Group is to become a global leader in the HVAC&R industry, known for our unwavering commitment to innovation, quality, and customer satisfaction. We aspire to lead the industry in R&D, setting new benchmarks for product performance and sustainability. By maintaining the highest certification standards and expanding our reach to every project site within our operating markets, we aim to deliver, solutions that exceed expectations. Our vision is to be recognized as a company that not only sells products but also offers holistic solutions that drive efficiency, sustainability, and long-term success for our clients.
We envision a future where our dedication to employee well-being translates into a consistently superior customer experience, making Incotec Group a model of corporate responsibility and a preferred partner in the global construction industry.
Incotec Group is committed to revolutionizing the HVAC&R industry by focusing on research and development, rigorous certification standards, and unparalleled after-sales service. We strive to reach every project site in the markets we serve, ensuring that our solutions, not just products, address real-world challenges faced by our clients. Our mission is to provide comprehensive training to those installing our products, reduce the environmental impact of our solutions throughout their lifecycle, and prioritize the well-being of our employees at every level.
At Incotec Group, we believe that a happy, well-trained team is the cornerstone of delivering exceptional customer experiences. Our mission is to foster a company culture where every team member feels valued, empowered, and motivated to contribute to our shared success, ultimately creating a happier, more sustainable world.
core values
Customer-Centricity
At the heart of everything we do is a focus on our customers. We aim to understand their needs, anticipate their challenges, and provide solutions that deliver real value.
Environmental Stewardship
We are dedicated to reducing the environmental impact of our products, both in their application and production processes. Sustainability is a key consideration in every aspect of our business.
Innovation
We are relentless in our pursuit of innovation, continuously pushing the boundaries of what’s possible in HVAC&R technology. Our R&D efforts are geared towards creating cutting-edge solutions that meet the evolving needs of the industry.
Quality & Certification
Quality is non-negotiable at Incotec. Our products meet the highest international standards, and we are committed to maintaining rigorous certification processes that ensure reliability and safety.
Employee Well-Being
Our employees are our most valuable asset. We are committed to providing a supportive and inclusive work environment where everyone has the opportunity to grow, thrive, and contribute to our collective success.
Training and Development
We invest in the continuous training and development of our team and our partners. We believe that knowledge and expertise are essential to delivering the best possible solutions to our customers.
Global Reach, Local Presence
While we are expanding globally, we are committed to maintaining a strong local presence in each market we serve. We aim to be present on every project site, offering on-the-ground support and expertise.
Sustainability
We are committed to developing and promoting sustainable practices in our products and operations, aiming to minimize our environmental footprint and contribute to a healthier planet.
Our Vision
Our vision at Incotec Group is to become a global leader in the HVAC&R industry, known for our unwavering commitment to innovation, quality, and customer satisfaction. We aspire to lead the industry in R&D, setting new benchmarks for product performance and sustainability. By maintaining the highest certification standards and expanding our reach to every project site within our perating markets, we aim to deliver,solutions that exceed expectations.Our vision is to be recognized as a company that not only sells products but also offers holistic solutions that drive efficiency, sustainability, and long-term success for our clients.
We envision a future where our dedication to employee well-being translates into a consistently superior customer experience,making Incotec Group a model of corporate responsibility and a preferred partner in the global construction industry
Our Mission
Incotec Group is committed to revolutionizing the HVAC&R industry by focusing on research and development, rigorous certification standards, and unparalleled after-sales service. We strive to reach every project site in the markets we serve, ensuring that our solutions, not just products, address real-world challenges faced by our clients. Our mission is to provide comprehensive training to those installing our products, reduce the environmental impact of our solutions throughout their lifecycle, and prioritize the well-being of our employees at every level.
At Incotec Group, we believe that a happy, well-trained team is the cornerstone of delivering exceptional customer experiences. Our mission is to foster a company culture where every team member feels valued, empowered, and motivated to contribute to our shared success, ultimately creating a happier, more sustainable world.
We provide exceptional aftersales service and technical support
Experience and Expertise: Incotec is dedicated to meeting the specific needs of construction projects worldwide, offering comprehensive design and technical assistance, installation training, and after-sales services.
Standards and Certifications: Incotec’s commitment to quality and reliability is underscored by its adherence to international standards and certifications. The company’s products are rigorously tested and certified by reputable third-party organizations, ensuring that they meet the highest performance and safety criteria.
Client-Centric Approach: The success of Incotec is attributed to its client-centric approach, which emphasizes direct engagement with construction projects and a deep understanding of on-site challenges. The company’s “always available at site” attitude and “never say no” approach to after-sales service have earned it a reputation as a reliable and trusted partner in the industry.
Sustainability Initiatives: Incotec is deeply committed to sustainable practices in its manufacturing processes and product development. The company integrates energy-efficient technologies and eco-friendly materials across all its brands, ensuring that its products not only meet but exceed environmental standards. Incotec also actively seeks to reduce its carbon footprint through efficient logistics and waste management practices.
Global Reach and Strategic Partnerships: With a growing presence in the Middle East, Southeast Asia, and expanding into North America, Incotec continues to build strategic partnerships with local distributors, contractors, and suppliers. These collaborations ensure that Incotec’s products are readily available and supported with the expertise required for successful project execution.
Research & Development: Innovation is at the heart of Incotec’s mission. The company invests heavily in R&D to explore new materials, improve product performance, and anticipate future industry needs. Incotec’s R&D teams work closely with industry experts, academic institutions, and certification bodies to stay ahead of technological advancements and regulatory changes.
Commitment to Excellence
Commitment to Customer Success
At Incotec Industries: our mission goes beyond delivering quality products- We strive to be a trusted partner in every project with a strong portfolio of brands serving HVAC, Construction, MEP, Plumbing, and Acoustic markets, we combine innovation, technical expertise, and real-world support to help our clients build smarter and more sustainably
What sets us apart is our people and our culture. As one always say: we work hard and have fun. That mindset drives everything we do–from product development to customer service-and thats what fuels our continued growth. Thank you for trusting us , Let’s Build Future Togather.